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Article 16 of the "Regulations on the Recall of Defective Automobile Products" stipulates: "Manufacturers shall report to the competent department the defects of their automobile products; they shall not handle the defects of their automotive products in an improper manner." What is the wrong way? AQSIQ’s relevant experts clearly stated on the 2nd at the “Policy for the Recall of Defective Automotive Products†publicity meeting that if a car manufacturer finds a defect in the product, it may not solve the product defect in other ways (such as claiming “preferential servicesâ€). . The recall must be conducted strictly in accordance with the procedures of the recall regulations. The reporter learned that at present, some auto manufacturers in China have a negative effect on taboos from taking the initiative to recall. After discovering defects in the products, they do not report to the competent authorities on their own initiative. Instead, they often call "preferential services" or other names. " Quietly let the technical service personnel of the 4S store solve the problem of product defects. People in the industry believe that although this approach can also solve product defects, it infringes on the public and consumers' right to know and harms corporate integrity. After the "Regulations on the Recall of Defective Automobile Products" formally implemented on October 1, this year, if the enterprise still wants to adopt such an improper way to "pass the customs clearance", it will ultimately pay a high price.
